Returns Policy

Overview

Products marked as “non-returnable” on the product detail page cannot be returned. View the full list of non-returnable items.

In general, an item may be eligible for return within the applicable return window, if it fulfils one or more of the following conditions:

• Was delivered in a physically damaged condition.
• Has missing parts or accessories.
• Is different from what was ordered.
• Any item that is returned more than 30 days after delivery

Returns

All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you.

Refer to instructions to return items against each category. We may reject the return pickup if the items are not returned according to the policy mentioned against each category.

If you wish to return an electronic device that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning. We shall not be liable in any manner for any misuse or usage of such information.

Shipping returns

To return your product, you should mail your product to: 13, Shyama Charan Smiriti Tirtha Road, P.O: New Alipore Kolkata

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at harmonieaudioindia@gmail.com for questions related to returns.